Help! I Reserved a Rental Car, but There Was No Car for Me.
A reader’s reservation got her nowhere with Alamo (and Avis didn’t pull through either), raising the question of why rental…Read More »
Five Stars, Zero Clue: Fighting the ‘Scourge’ of Fake Online Reviews
Third parties pay writers for posts praising or panning hotels, restaurants and other places they never visited. How review sites…Read More »
‘The Place Where Shamans Dream’: Safeguarding Spirit Mountain
On a clear Saturday in November, I drove an hour south from my apartment in Las Vegas to reach the…Read More »
Could Air Someday Power Your Flight? Airlines Are Betting on It.
New technologies, including one fuel extracted from the atmosphere itself, could make flying more sustainable. But the challenges are many…Read More »
Help! A Check-in Agent’s Mistake Made Me Miss an Antarctic Cruise and I’m Out $17,000.
An American Airlines error kept a traveler from getting to her cruise’s departure, but the carrier wouldn’t take financial responsibility…Read More »
Blood, Guts and Dinner
Skinning wood pigeon? Cutting up rabbit? At a course designed to teach butchery and foraging, a writer feels closer to…Read More »
What Can Stranded Travelers Expect from Southwest?
The troubled carrier says it will honor “reasonable requests for reimbursement” for those whose flights were delayed or canceled because…Read More »
What Caused the Chaos at Southwest
While carriers like Delta, American Airlines and United bounced back after severe winter weather wreaked havoc on holiday travel, the…Read More »
You’re Going to Need a Smaller Boat: Island Hopping in the Grenadines
Forget about flying if you want to visit many of these stunning specks of land sprinkled across the Caribbean. Hop…Read More »
For Richmond, a Compelling New Chapter
History is not necessarily being rewritten in Richmond, Va., but there is a compelling new chapter in the works. The…Read More »